From ROSALIND PETERSON
Re: PG&E SmartMeter Opt-Out
[The PG&E Opt-Out is based on a California Public Utilities Commission Decision on February 1, 2012. See my notes below… -RP]
What are the costs to opt-out of the SmartMeter™ Program?
There is an initial $75 setup charge and a $10 monthly meter-reading charge. For income-qualified customers (those enrolled in our CARE or FERA programs), the initial setup charge is $10, and the monthly meter-reading charge is $5.
Why do I have to pay a charge to opt-out of SmartMeter™?
Generally, the opt-out costs include an initial setup charge, which pays for the technology changes necessary to offer two meter-reading systems plus the initial visit, which is to install a new analog meter, or test the existing analog meter. The monthly service charge provides for a meter reader to read the meter on a monthly basis as well as other costs associated with the maintenance of separate meter programs.
Will PG&E refuse to provide me an analog meter if I don’t pay?
No. We will process your opt-out request and install your analog meter, but you still will be responsible for these charges.
Do I have to pay a setup charge and monthly charge for each of my meters?
No, the setup charge is per residence, not per meter. If you have both a gas meter and an electric meter at your property, only one setup charge and one monthly charge will be added to your energy statement. However, if you would like to opt-out for other residences on your account, there is a setup charge and a monthly charge for each additional household.
Once I opt-out, when can I expect to receive my analog meter?
We’re working as quickly as possible to assist all of our customers with their opt-out preferences. We do not have the exact date of your installation for you at this time. As your analog meter installation date nears, we will call you to let you know when we plan to visit your home.
Who can opt-out of the SmartMeter™ Program?
The CPUC’s Final Decision authorizes residential customers to opt-out for any reason, regardless of whether they have a SmartMeter™ or an analog meter in place.
How many opt-out requests does PG&E anticipate?
In the original opt-out proposal that we submitted to the CPUC in March 2011, we anticipated that 145,000 customers would opt-out.
How many customers are currently on your Delayed Installation list?
As of February 2012, we have approximately 92,000 customers on the SmartMeter™ delay list.
When does the Commission’s decision go into effect?
February 1, 2012.
Can customers call now to opt-out?
Yes. Customers may opt-out of the SmartMeter™ Program online using our web form, by visiting one of our local offices, or by calling our dedicated 24-hour SmartMeter™ line at 1-866-743-0263.
What happens if I don’t indicate a meter preference for my home?
If you do not advise us that you wish to opt-out, we will assume that you prefer to have SmartMeters™ at your home. If you previously advised us that you did not want a SmartMeter™, including by joining our Delay List, we ask that you please submit your opt-out request by May 1, 2012.
Rosalind: Just a few notes and questions on the Smart Meter Problem:
The public needs to know that they must pay to opt-out and also that if they don’t opt-out one
will be installed on their home or business. Highway Robbery in my opinion.
The PG&E Opt-Out was based on a California Public Utilities Commission Decision on February 1, 2012.
The California Public Utilities Commission should have ruled that California residents all have opted-out and if we wanted to opt-in we then pay the opt-in fee and monthly charges. This would have settled the question…now with PG&E allowed to keep installing them no one is safe from installations unless a complete opt-out is initiated by the customer…what a racket…most people won’t know and they will continue to be installed.
If you now have an analog meter why should PG&E charge $75.00? For what…and the opt-out is the PG&E form if you already have a Smart Meter…this is also a problem…as many don’t have them. I think that we have to address this with the CPUC and PG&E again as this little problem is a huge one for most people who don’t have them.
The CPUC should have made it mandatory for PG&E to notify all of its customers about this ruling. Did they order PG&E to do so?
I am not in favor of the ruling…but right now we have to live with it and do out best to let others know future actions and notify them about the current process so that they don’t have one of these meters installed at this point and they have instituted a deadline for the Opt-Out of May 1, 2012 which is just awful as well. Did the CPUC rule that the public only had until May 1, 2012, to opt-out? or is this a PG&E idea??? And note only home preferences are listed below, what about apartments and businesses? Was this addressed by the CPUC decision?
PG&E is clear about this issue:
“…What happens if I don’t indicate a meter preference for my home?
If you do not advise us that you wish to opt-out, we will assume that you prefer to have SmartMeters™ at your home. If you previously advised us that you did not want a SmartMeter™, including by joining our Delay List, we ask that you please submit your opt-out request by May 1, 2012…”